--- title: Call Recording, Contact Center & Compliance Insights | CoreCx AI url: https://www.corecx.ai/insights/ description: Guides for regulated contact centers: post-quantum keys for call recordings, compliance trends for 2026, legacy recorder migration and product datasheets. publisher: CORECXAI PTE. LTD. updated: 2026-11-02 --- Insights # Insights and guides Plain-language guides for the people who run, record and protect customer conversations in regulated organisations: compliance officers, contact center leaders, CISOs and IT teams. [ Featured guide ## Why seven-year recordings need post-quantum keys Call recordings kept for seven years or more will still exist when quantum computers can break today's key exchange. What changes for retention, and what to do now. 6 min read · 31 October 2026Read the guide ](https://www.corecx.ai/insights/post-quantum-keys-for-seven-year-call-recordings/) Latest ## Guides, briefings and playbooks. [ Guide ### Why seven-year recordings need post-quantum keys Call recordings kept for seven years or more will still exist when quantum computers can break today's key exchange. What changes for retention, and what to do now. 6 min readRead ](https://www.corecx.ai/insights/post-quantum-keys-for-seven-year-call-recordings/)[ Briefing ### Regulated contact centres, 2026 Data sovereignty, AI on every call, card data and post-quantum security are changing how banks, insurers and public bodies run their contact centers. A briefing for the teams that answer to a regulator. 7 min readRead ](https://www.corecx.ai/insights/regulated-contact-centres-2026/)[ Playbook ### Leaving a legacy recorder without losing a call The six checks behind a zero-miss call recording migration, from the first inventory to the auditor's sign-off. 6 min readRead ](https://www.corecx.ai/insights/leave-a-legacy-call-recorder-without-losing-a-call/) Datasheets ## Every product on two pages. Download a datasheet to share with your team, your auditor or your procurement office. [**iFlux Contact Centre**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-Contact-Centre-Datasheet.pdf)[**iFlux Unified Communications**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-Unified-Communications-Datasheet.pdf)[**iFlux Wallboard**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-Wallboard-Datasheet.pdf)[**iFlux CallTrack**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-CallTrack-Datasheet.pdf)[**iFlux Recorder**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-Recorder-Datasheet.pdf)[**iFlux Secure Search & Replay**Datasheet · PDF](https://www.corecx.ai/datasheets/iFlux-Secure-Search-and-Replay-Datasheet.pdf)[**CoreSec KMS**Datasheet · PDF](https://www.corecx.ai/datasheets/CoreSec-KMS-Datasheet.pdf)[**CoreCx EL**Datasheet · PDF](https://www.corecx.ai/datasheets/CoreCx-EL-Datasheet.pdf)[**CoreCx AI Hub**Datasheet · PDF](https://www.corecx.ai/datasheets/CoreCx-AI-Hub-Datasheet.pdf)[**CoreCx HealthForce**Datasheet · PDF](https://www.corecx.ai/datasheets/CoreCx-HealthForce-Datasheet.pdf) ## Have a question we have not answered? Tell us your phone system and your regulator. A specialist replies within one business day. Contact us ## Talk to the right team. Call us, email us, or choose a form. A CoreCx specialist replies within one business day. [**Sales** Pricing, licensing, proposals and a demo on your own phone system. Contact Sales](https://www.corecx.ai/contact/) [**Product** Architecture, sizing, security packs, integrations and proof-of-concept requests. Contact Product](https://www.corecx.ai/contact/#product) [**Partners** Resellers, systems integrators and managed service providers who want to work with us. Become a partner](https://www.corecx.ai/contact/#partner) **Phone**[+65 9653 8072](tel:+6596538072)Monday to Friday, 9:00 to 18:00 Singapore time (UTC+8) **Email**[contact@corecx.ai](mailto:contact@corecx.ai)We reply within one business day **Singapore · HQ**_CORECXAI PTE. LTD._60 Paya Lebar Road #05-09 Paya Lebar Square Singapore 409051[Get directions](https://www.google.com/maps/search/?api=1&query=60+Paya+Lebar+Road+Paya+Lebar+Square+Singapore+409051) **Sydney · Australia**_CORECXAI PTY LTD_Suite 2, Level 3 13–15 Wentworth Avenue Sydney NSW 2000[Get directions](https://www.google.com/maps/search/?api=1&query=13-15+Wentworth+Avenue+Sydney+NSW+2000) **LinkedIn**[Follow us on LinkedIn](https://www.linkedin.com/company/corecx-ai/)News, product updates and careers Contact: contact@corecx.ai · https://www.corecx.ai/contact/